SDG&E
SAFE DIGGING STARTS WITH 811
Spring is that sweet spot of the year when the weather is mild, the days get longer and the house finally Spring is here, bringing that urge to spruce up our yards and finally tackle those outdoor projects. But before any shovel hits the ground, there’s one small step that makes a big difference: calling 811 to have underground utility lines marked.
Every year, construction projects and even routine yard work accidentally hit natural gas lines and other underground utilities – incidents that can be avoided. Staying safe starts well before any digging begins.
Calling 811 connects you with utility locators who help ensure digging projects are done safely and responsibly. One call can prevent outages, protect workers and keep our neighborhoods safe; it’s a small action with a powerful impact.
What’s beneath your feet?
You might be surprised by what’s buried under your yard. Gas, electric, water, phone and internet lines can be just inches below the surface. That means even small weekend projects can accidentally hit a line and lead to injuries and outages. Dig-ins can also pull police and fire crews away from other emergencies, so a little extra care up front can make a big difference for everyone.
How 811 works; it’s required and free
- Contact 811 at least two business days before digging, whether you’re doing the work yourself or hiring a contractor
- Wait for utility markings: SDG&E® will mark gas and electric lines free of charge, typically within 24 – 48 hours
- Know the colors
- Yellow = gas lines
- Red = electric lines
- Other colors = telecom, water and additional utilities
- Dig safely near markings: Use hand tools only within 24 inches of marked lines to carefully expose and avoid damaging utilities. About half of the monthly damages are the result of San Diegans not adhering to the 24″ rule.
- If you hit or even scrape a line: Call SDG&E immediately at 1-800-411-7343. Even minor damage can lead to serious problems later.
Anyone can submit a request to have underground utility lines marked by calling 811, visiting DigAlert.org or using the DigAlert app. Learn more at sdge.com/811